FAQs

We ship Monday - Friday except for some Holidays.  

All orders submitted before 2:00pm E.S.T. will ship same day if available. Otherwise it will ship next business day.

Our Bundt Cakes DO NOT ship with dry ice, gel packs nor an insulated cooler.  Our cakes ship ambient temperature. They may feel warm or cool to the touch upon arrival, depending on transit temperatures and weather.  This does not affect the product.

To best preserve the quality and taste of your Dockside Cake refrigerate or freeze upon receipt. Our cakes will last up to 6 weeks in the refrigerator or 6 months in the freezer. Amazing! If you follow this simple suggestion your cake will taste just as good as it did the first day it was baked. Ideally our cakes should be wrapped tightly in plastic or sealed in a zip-lock plastic bag prior to freezing. 

Dockside Cookies should be stored in an airtight container or a zip-lock bag once the inner foil bag has been opened to preserve their freshness. Dockside Cookies have a 1 year shelf life prior to opening the inner foil bag.

We proudly use only natural, GMO-free ingredients—no preservatives, no artificial flavors, just real, wholesome goodness. From the flour to the flavorings, everything is thoughtfully chosen to create cakes that you’ll feel good about sharing with loved ones. For our citrus cakes, we even use real, freshly-squeezed juices to give each bite an authentic, zesty flavor.

Tropical Key Inc., D.B.A. Dockside Market, recognizes its responsibility as a producer of quality food products.  We believe that Food Safety must be part of our culture.  To this end, Dockside Market has developed and documented a food safety management system to better satisfy the needs of its customers and to improve management of the business.  Dockside Market falls under the Small Business requirements as it relates to the FDA Food Safety requirements.  The Food Safety Management System complies with the FDA's Final Rule - Current Good Manufacturing Practice, Hazard Analysis, and Risk-Based Preventive Control for Human Food.  The safety system also complies with SQF Code – Edition 8, System Elements for Food Manufacturing and Module 11: Good Manufacturing Practices for Processing of food Products (EIV).

• We ship Monday - Friday except for some Holidays.  
• All orders submitted before 2:00pm E.S.T. will ship same day if available. Otherwise it will ship next business day.
• We ship our Cakes and Cookies via Fedex, UPS, SmartPost, or USPS.  
• Fedex Ground is 3 Business days.  
• UPS is 3 to 5 Business days.
• SmartPost uses Fedex and your local mail carrier and takes 5 to 8 Business days.
• Weekends and Holidays do not count as Business Days.

Important Shipping Notice: Our Bundt Cakes DO NOT ship with dry ice, gel packs nor an insulated cooler.  Our cakes ship ambient temperature.  They may feel warm or cool to the touch upon arrival, depending on transit temperatures and weather.  This does not affect the product.

Key Lime Cake

• Serve with a basic raspberry sauce on the bottom of your favorite dessert dish and then top the slice of cake with fresh raspberries. 
  
• You may also like to try a slice of the Key Lime cake with a rich vanilla or coconut ice cream scoop on the side. 
  
• Alternate thin slices of the Key Lime and the Orange Zest cake on a dessert plate in a fan design and then garnish with a scoop of Lemon or Rainbow sherbet in the center for a totally citrus sensation.

Double Double Chocolate Chip Cake

• Try serving a slice of this decadent treat warmed in the microwave with a scoop of vanilla ice cream on the side and top both with warm chocolate fudge sauce.
  
• Create your own Black Forest style dessert by topping this cake with cherry sauce and whip cream. 
  
• The ultimate sundae can be the centerpiece at your next party.  Just fill up the center of the cake with plenty of rich vanilla ice cream. Drizzle warm caramel sauce and use whipped cream to decorate. Sprinkle with toasted pecans and top with marachino cherries.  It’s a giant Dockside Cake sundae! Give everyone at the table a spoon and dig in.

Captains Chocolate Chip Cake

• This rich vanilla and chocolate combination gets a tropical twist if topped with warm chocolate syrup and then sprinkled with toasted coconut.
  
• Give this cake a kick with a dollop of bourbon cream on top. Wow! This is not for the kids anymore.
  
• Try topping the Chocolate Chip Cake with a warm caramel and toasted pecan praline sauce for a wonderful and satisfying experience.
  

Honeybell Orange Zest Cake

• This zesty Florida treat can be enjoyed alongside the Key Lime cake for a truly citrus finale.  Serve with your favorite fresh fruit as the garnish.  Enjoy the colorful presentation this dessert will make.
  
• For a truly elegant desert try a slice of Orange Zest cake drizzled with warm Grand Marnier sauce. Garnish with sliced strawberries.  Serve by candlelight.

Island Rum Cake

• Serve with cinnamon ice cream and sprinkle with chopped pecans for a rich decadent dessert.

Mini Dockside Cakes

• Why not serve each of your guests their own individual Dockside Mini Cake at your next dinner party or afternoon tea.  Use any of the above suggestions to dress these jewels up for your party.
  
• Dockside Mini’s are a favorite at Birthday parties, Bar-B-Q’s, and picnics.   The unique packaging is ideal for any outdoor event and is so easy to clean up when the party is over.
  
• Many of our long time customers have given Dockside Mini’s as gifts to their guest at weddings.